Reference

The Privacy Policy Behind Your Account

Every ringgit you move through Touch 'n Go eWallet, Boost or GrabPay leaves a record on your own account, and this page sets out how we handle it.

What we collectHow long we keep itCookies in plain termsRequesting a copyCorrecting your record
maggi88 The Privacy Policy Behind Your Account
HOW WE HANDLE DATA

Cookies, Sign-In Security And Retention

Data handling here is mostly unglamorous housekeeping. Your profile sits in one place, only a small team can open it, and payment references from Touch 'n Go eWallet, Boost or GrabPay are matched to your account wallet rather than left lying in a shared inbox. Security starts at your login: password plus a one-time code to your registered number, and nobody from maggi88 will ever ask you for that code. Cookies fall into two groups — the ones that keep you signed in while you switch between slots and live tables, and the ones that show which lobby pages get opened.

The record we keep

Alongside your profile we store deposit and withdrawal references from Touch 'n Go eWallet, Boost, GrabPay, DuitNow or FPX, plus the games you have played. Each field maps to verification, balances or record-keeping.

Cookies on your device

Essential cookies keep your session alive as you move between pages. Optional ones count which lobbies get used. Clear them any time — the site still loads, you simply sign in again.

Keeping your login safe

Sign-in is your password plus a one-time code sent to your registered Malaysian number. Treat that code like your wallet PIN and never pass it to anyone who asks in chat or by phone.

How long it stays

Account and transaction records stay for as long as the rules where you live require, then they go. Ask us to close the account and we will confirm what remains and the reason.

DATA HELP DESK

Ask Us About The Data We Hold

Reaching us about your data is straightforward and you should not have to explain yourself twice. Start with live chat inside your account — the panel opens from your account wallet and the team can pull your record while you wait. If you would rather write it down, use the contact route published on this site and name the exact field you want changed, copied or removed. Your profile page also shows the phone number and email we hold, so check those first; a wrong number blocks the one-time code you need to sign back in.

Team online

Live chat in your account

Open the chat panel from your account wallet and ask for the privacy team. Have your registered email ready so we can pull the right record without a long back-and-forth.

Contact route on this site

Prefer to put it in writing? Use the published contact channel and set out exactly which field you want copied, corrected or deleted from your record, and why.

Your profile page

The profile page lists the phone number and email tied to your account. Keep both current, because each is used to send the one-time code for sign-in.

Questions We Get Asked Most

These are the queries our privacy team fields most often, answered without the legal padding. If yours is not here, live chat gets you to a person rather than a queue. Everything is kept short on purpose so you can scan it on a phone.

We hold your name, contact details, date of birth, the e-wallet or bank reference you deposit with, and your play records. That is the set we need to run and verify your account.

Yes. Send a request through the live chat in your account and we will share the details we hold, along with where they came from and who has seen them.

No selling, ever. We share only what is needed with payment partners such as Touch 'n Go eWallet, Boost or GrabPay to complete your transaction, and with providers where the law requires it.

Essential cookies keep you signed in and hold your account wallet session while you move between slots and live tables. Optional ones show which lobby pages get used, and you can block those in your browser.

Tell us in live chat and we will update the record. For a new phone number or bank details we may ask for one extra verification step before the change goes live on your account.

We keep transaction records for the period the applicable rules require, then delete or anonymise them. Ask us to close the account and we will confirm what stays, and why.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.